When connecting an Xbox 360 or Playstation 3 to the Internet, you will almost always need a router; SerberNet only provides one IP address for residential packages. If you currently do not have a router, then you may have to get one and contact us about disabling the NAT translation on the radio. You can tell if NAT translation is active by checking for a 169.254.1.X address being assigned to the first device that receives the Internet.

If you are unable to get a router, and are trying to directly connect the Internet to the game console, specifying the IP address to utilize the DMZ on the radio's firewall may help. Please use the addresses specified in this guide (guide is specific to changing address for Windows XP, but the addresses can be specified on your console to circumvent incoming blocked ports).

If you are looking for help with port forwarding, you will find help from http://portforward.com. You just have to select your model of router, and the application you are looking to use.